Flammie reviews: ibis budget Berlin Ost
I only had short night between incoming flight and morning train so I thought not to waste too much money, and accor hotels have usually been quite good, so I did not expect any issues even though I saw one star classification and cheaper price, however, the experience was very disappointing. First of all, there’s no reception service available at "late" hours, you are expected to have the booking code to get in, I have never experienced this, and I checked "late checkin" on accor hotels booking page, received no visible warning (maybe there was a few words in the fineprint but otherwise page looked as usual) of this so I had to pay the night second time. Called their service line only to be answered by rude lady who didn’t understand English very well, shouting at us that we must buy another night. Ok, after second payment which also broke the checkin machine totally; the screen was covered by some windows error message about ports and stuff. We got in to the room, which on surface looked like any ok budget ibis quality room, however, the shower door was broken, we had to reach over through the gap in the room to open it, only to discover that it was probably broken for a good reason, opening the door released horrible dank smell of stagnant water, and probably mold, into the whole room. Avoid at all costs, you’ll get better value for your money for booking a private room in a youth hostel in the city center.
parts of review were originally posted on the Google Maps page of “ibis budget Berlin Ost”
- Score: ★★☆☆☆☆☆☆☆☆ (2 out of 10)
- Address: “Allee der Kosmonauten 33C, 12681 Berlin, Saksa”
- Map location: 13.5298385°N 52.5260287°E (OpenStreetMap)